What are WPOven’s Support Hours ?

WPOven offers round the clock support for most general issues. We have tried to break down support types and hours for them below –
Average First Response time if 20 – 30 minutes for a query.

**General Support** : Available All Days 24x7x365 and covers –

* Site Offline
* General Sales queries
* Site Offline due Errors in plugins
* Malware Removal
* Slow site debugging

**Migrations** : 10 AM – 6 PM IST , Monday to Friday and covers –

* Site Migrations
* Site Optimizations
* Site Conversions

**Debugging / Customizations** : 10 AM – 6 PM IST , Monday to Friday and covers –

* Custom Server Setup
* Custom Coding and Optimizations
* Non WordPress script support
* Custom Security Setups
* SEO optimizations

**Billing Issues** : 10 AM – 6 PM IST , Monday to Friday and covers –

* Refunds
* Plan Changes
* Other Billing Queries