What does WPOven support cover?
We are available 24/7 through our ticketing system, You may access it through the support icons in your left sidebar after you log in. We also recommend going through the Knowledge base for quicker resolution of the most common issues faced.
We have you covered under the following situations -
1. Problems trying to use the features of our platform like staging, cloning, setting up SSL, etc.
2. Investigating Server error messages.
3. Issues with sending emails.
4. Basic Performance optimization where server config changes are required.
5. Migration to WPOven.
6. General advice regarding themes and plugins.
7. Setting up DNS settings and fixing DNS-related issues.
You will need a Developer for tasks that involve development or code changes, a few examples -
1. Change appearance of the site.
2. Any type of tasks where code changes are required.